Good grief. Exam week for college students apparently makes everyone grumpy and annoying. At first I thought, maybe I’m not being polite enough, so I tried harder on the phones today. Then I heard other people in the call center dealing with angry clients, too. Apparently during exam week, everything is an emergency, and everyone’s … Read more
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Recent changes made to a server on campus has played havoc on our Mac users because [another department] saw the projected impact as “minimal” and “there aren’t that many Mac users on campus.” The sixty-plus support tickets related to this issue say otherwise. So, today I found a picture I liked and sent it to … Read more
99% of all Computer Problems are from people not listening, not reading, or not following directions. The other 1% is split evenly between service provider issues (in our case, Networking did something and didn’t tell anyone, didn’t test it first, or didn’t think about how it might break things during the middle of the work … Read more
My Mom A reader commented on another post of mine saying, “how am i supposed to read when it is now password protected and there is no directions on how to get a password?” So I thought I’d shed some light on the feature of my blogging site that I haven’t really used before – … Read more
There is no excerpt because this is a protected post.
WARNING: The following blog post is long, of a personal nature, contains lots of figurative language, and was probably not that well thought out. This is for my catharsis. If that’s not your cup of tea, skip along now, there’s nothing to see here. The other day I heard someone saying “Do not go gently … Read more