I was in the middle of taking my official copy of OS X Snow Leopard and restoring a disk image of it to a USB Flash drive (you know, to make installation faster… yeah – that’s the ticket), and I came across this problem I wasn’t used to – Snow Leopard threw an error like … Read more
People wonder sometimes why I’m “raging” as a tech support person. I understand that it can be frustrating to have to call tech support to begin with – it’s not even the real jackasses that make me the angriest. It’s people who can’t follow directions – they can’t walk the line, so to speak, to … Read more
I have a technician scheduled for Friday morning who should hopefully be end-of-the-line for my DSL struggles, for now. A new modem arrived day before yesterday and I got it hooked up after work promptly. I logged in, set it up, and configured my wireless. I checked the status page, and the SNR (Signal-to-Noise Ratio) … Read more
So, on the bright side of things, the last round of password expirations is done. Those were some hellish three weeks, I’ll tell you what. My job decided that we needed to come into compliance with state regulations on password security. This is a good thing. They did this by force-expiring everyone’s passwords in batches, … Read more
It must be a slow news month, but the media is absolutely eating up this Conficker virus. Why? Because it’s pulling the old 1990’s “on this popular holiday X, this virus will activate and wipe your hard drive or do some other dastardly deed” schtick. This worm / virus has been out for about six … Read more
I forgot to mention that I went home to visit my family in my hometown last weekend. One of the particular purposes of that trip was to take my Apple OS X 10.5 Support Essentials exam. I am now successfully an Apple Certified Support Professional (ACSP, formerly ACHDST)! Now I can check that off of … Read more
Today Microsoft announced that the release candidate (RC) for Windows Vista Service Pack 2 is now released to the general public for beta testing. How can that be a bad thing? It works for OSS projects like Firefox and various Linux distros. Just anyone can go and download these might-as-well-be-final versions of their product and … Read more