This is a no brainer, but if you’re struggling out there in the job market, try to get some certifications. You may find that your field experience or self-research and training qualify you for a certification already. Or, you may learn something new by studying a “For Dummies” or exam prep guide. Currently, I hold … Read more
It happens to all of us – you’re in the middle of an important PowerPoint presentation for a huge client, or an important executive at work, you are just about to hit save on an important project for school, or your soon-to-be-published memoirs due at the publisher in less than an hour. At some time … Read more
Good grief. Exam week for college students apparently makes everyone grumpy and annoying. At first I thought, maybe I’m not being polite enough, so I tried harder on the phones today. Then I heard other people in the call center dealing with angry clients, too. Apparently during exam week, everything is an emergency, and everyone’s … Read more
A quick Microsoft Word tip: if you’re working with a table you’ve created in Word, and your table spans multiple pages, it can be annoying to flip back and forth to remember what each column represents. Ideally, you’d like to be able to keep the column headers on the table in Word across each page, … Read more
Consumer watch-dog website Consumerist has an informative article about things every consumer that shops in an Apple Store should know. My favorite part: 1. If you fill out the survey and rank us 6 or lower, a manager will call you the same day or the next, corporate policy. They usually will ask why you … Read more
So it was mentioned that I don’t do a lot of raging on here about crazy incidents with customers. I’ll give you a good one that’s been happening a lot lately: Our university went with Windows Live Mail to outsource our student e-mail service last semester. Students were given until April 15th when the server … Read more
I’m not sure why I’m so tired, but I do know that I went through half the night in a very light state of sleep. I woke up around 3am and the TV and light were still on. I went and shut those off and I slept slightly better for the next 4 hours before … Read more